They focus on:
- Regular site visits
- Participating in joint meetings
- Maintaining good relationships
- Swift reactions to issues
- Verifications and analysis of mistakes
- Direct contact with suppliers, leading to the provision of in-depth information
- Common response
Vďaka niekoľkoročnej spolupráci s klientmi majú naši rezidenti nemalé praktické vedomosti a vynikajúce zručnosti v samotnej komunikácii s druhou stranou, a to vo všetkých fázach procesu.
Service Edymax Resident Engineering
A service that is irreplaceable in the current process space, as having your resident as a representative directly at the client is a huge help for the customer side and an undeniable advantage to clarifying any questions. A service that we run in a highly professional manner!
Resident Engineering presents the work of an engineer working for a client or constructor with responsibilities including overseeing the supervision of part deliveries, monitoring, analysis and tracking of parts, the issuing of instructions to the supplier and regular reporting to the proposer with support of the quality department in terms of the company.
„Thanks to our year-long cooperation with clients, our residents have great practical knowledge and excellent skills in communicating with the other party in all phases of the process.“
Edymax Resident Engineering provides the following services:
- Delivery inspections
- Completeness, integrity and quality inspections
- Securing the elimination of shortcomings (inspections / sorting / additional work)
- Close links between the quality department, purchasing, logistics and production
- Informing the supplier in a timely manner
- Informing the OEM in a timely manner about the measures in place while resolving a mistake
- Reporting with a graphical and statistical overview
- Inspections of returned deliveries
- Prep for visits and meetings